Shipping Policy

1. Order Processing Protocol

All orders submitted on our official website will be processed and reviewed within 1 to 3 working days upon successful payment validation. Working days are defined as Monday to Friday, excluding statutory public holidays and weekends in our company’s registered region. All skincare, body care, and cosmetic products will undergo pre-shipment quality inspection, packaging sorting, and logistics docking procedures before outbound delivery.

2. International Shipping Scope & Charges

Our official shipping service covers mainstream countries and regions in North America, European Union countries, Southeast Asia, Australia, and New Zealand. For remote territories, island regions, and non-mainstream delivery areas, additional logistics handling fees will be charged according to actual logistics costs, and all fee details will be transparently displayed on the checkout page before order confirmation.

3. Delivery Time Specification

Standard international shipping service has a delivery cycle of 12–22 business days, excluding customs clearance time and local distribution delay time. Premium expedited shipping service guarantees delivery within 4–8 business days, with priority inspection, priority shipment, and dedicated logistics tracking services. All delivery times are reference values, subject to actual logistics transportation conditions.

4. Customs & Duty Notice

 International orders may incur local customs duties, import taxes, and handling fees, which shall be borne by the customer. We will truthfully declare product information and value in accordance with international customs regulations. We are not responsible for customs detention, return, or penalty caused by customers’ non-compliance with local import regulations.