Contact Us

1.Official Email Channel

 Our dedicated business and after-sales email is monitored and maintained by professional staff all year round. Users can send an email to serviceon@mungnct.com submit after-sales appeals, order disputes, product consultation, business cooperation, and brand cooperation demands via email. We promise to complete information review and formal reply within 1–3 working days for all valid emails.

2.Website Live Chat Service

The official website embedded live chat system provides real-time customer service consultation from 9:00 AM to 18:00 PM (UTC+8) every working day. Professional customer service staff will answer users’ questions about product parameters, order processes, policy specifications, and preferential activities in real time.